Help – Daylona

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Custom Design Assistance

Our team of expert designers is available to help you create the perfect custom design for your order. Contact us to schedule a consultation and get started.

Order Status Updates

We understand the importance of staying informed about your order status. That’s why we send regular updates throughout the production and shipping process, so you always know where your order is.

Product Care Instructions

Proper care is essential to keep your custom products looking their best. Check out our product care instructions for tips on how to keep your shoes, clothes, bags, and accessories in top condition.

FAQ

How can I customize my order?

We offer a range of customization options for our products, including color, material, and design. Simply select the product you want to customize and follow the prompts on the product page to create your unique design.

What is your shipping policy?

We offer free standard shipping on all orders within the contiguous United States. Shipping times may vary depending on the product and customization options selected. For more information, please visit our shipping page.

What is your return policy?

As each product is made to order, we do not offer returns or exchanges unless there is a defect or error in your order. If you have any issues with your order, please contact us and we will work with you to resolve the issue.

How can I track my order?

Once your order has shipped, we will send you a tracking number via email. You can use this tracking number to track your order on our website or on the carrier’s website.

Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination. Please check our shipping page for more information.

Daylona